Privacy Policy

Artmatrix Technology Sdn. Bhd.
Last Updated: 26 February 2026

1. Introduction

Artmatrix Technology Sdn. Bhd. (“Artmatrix”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”).

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data when you visit www.artmatrix.com.my or interact with us through any communication channel.

By using our website or providing your personal data to us, you consent to the practices described in this Policy.

2. Personal Data We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

  • Name
  • Company name
  • Job title
  • Email address
  • Contact number
  • Business address
  • Inquiry details (via contact forms, WhatsApp, Facebook, etc.)
  • CV and employment details (for job applications)

2.2 Information Collected Automatically

When you access our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Referring website

This information is collected through cookies or analytics tools.

3. Purpose of Collection

We collect and process your personal data for the following purposes:

  • To respond to inquiries and provide quotations
  • To process orders and manage business transactions
  • To deliver products and services
  • To manage customer and supplier relationships
  • To improve website performance and user experience
  • To send marketing communications (where consent is provided)
  • To comply with legal and regulatory obligations
  • To manage recruitment and employment processes

We will not use your personal data for purposes other than those stated above without your consent.

4. Disclosure of Personal Data

We may disclose your personal data to:

  • Employees and authorized personnel
  • Business partners, dealers, or distributors
  • Service providers (IT support, hosting, logistics, marketing agencies)
  • Professional advisers (auditors, lawyers, consultants)
  • Regulatory authorities where required by law

We ensure that third parties are bound by confidentiality and data protection obligations.

5. International Data Transfers

If your personal data is transferred outside Malaysia (e.g., cloud hosting providers), we will take reasonable steps to ensure that such data is protected in accordance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Accidental loss
  • Misuse or alteration
  • Unauthorized disclosure

Access to personal data is restricted to authorized personnel only.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

When personal data is no longer required, we will securely delete or anonymize it.

8. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent (where applicable)
  • Limit or object to processing in certain circumstances

To exercise these rights, please contact us using the details below.

9. Cookies Policy

Our website may use cookies to:

  • Improve functionality
  • Analyze traffic and usage patterns
  • Enhance user experience

You may disable cookies via your browser settings. However, some website features may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:

Artmatrix Technology Sdn. Bhd.
Lot 32789, Jalan 5/1A,
Taman Perindustrian Selesa Jaya,
43300 Balakong, Selangor, Malaysia.
Email: enquiry@artmatrix.com.my
Phone: +603-8962 2286
Website: www.artmatrix.com.my